August 2026
Updates for August 2026.
Versions
| Version | Date | Highlights |
|---|---|---|
| 2026.8.24 | 08/27 | System voices — generate audio from text in the conversation |
| 2026.8.23 | 08/27 | AI Agent on a message — run the prompt without starting a flow |
| 2026.8.22 | 08/27 | One-off message on pending — reply without taking over the conversation |
| 2026.8.21 | 08/27 | Messages and customer data — history limit and profile masking on the AI Agent |
| 2026.8.20 | 08/26 | Create chat from the AI Agent — collect data and open (or continue) the conversation on the channel |
| 2026.8.19 | 08/26 | contact field on the API — create a chat with just the contact; type comes from the channel |
| 2026.8.18 | 08/26 | Cash receipt — settle the installment with a printable or downloadable proof |
| 2026.8.17 | 08/26 | Unread in quick filters — store the criterion on the team shortcut |
| 2026.8.16 | 08/26 | Bulk team adjustment — change only the team of several chats at once |
| 2026.8.15 | 08/26 | Reopen after closing — same conversation if the customer replies in the window |
| 2026.8.14 | 08/26 | Filters and columns by customer fields — queue cut and report columns |
| 2026.8.13 | 08/26 | Notifications per group — mute push and sound for a WhatsApp group, only for you |
| 2026.8.12 | 08/25 | Move or remove customers — leave the funnel or move the batch to another stage |
| 2026.8.11 | 08/25 | Task templates — reusable draft, automations/macros, and list columns |
| 2026.8.10 | 08/25 | WAHA new-contact protection — channel stays connected, only first contact stops |
| 2026.8.9 | 08/18 | AI Agent signature — same format as the text node, without the model reading it |
| 2026.8.8 | 08/13 | AI Agent by channel — origin context and conditions in prompt, extras, and tools |
| 2026.8.7 | 08/13 | Expanded editor — long messages full screen and Enter on mobile inserts a new line |
| 2026.8.6 | 08/13 | Channel by team — who can start a conversation limited to selected teams |
| 2026.8.5 | 08/13 | Online / Away status — pause support with optional automatic message |
| 2026.8.4 | 08/12 | Customer macros — automation buttons and lead/client kind |
| 2026.8.3 | 08/12 | Schedule and hour bank — real clock times, weekly overtime, and close to the bank |
| 2026.8.2 | 08/11 | Teams on invite — select teams in the same user invite step |
| 2026.8.1 | 08/07 | Connections / Meta Lead Ads — ad-level attribution, leads and customers per ad, forms without campaign mapping, pixels on the ad account |
Month summary
New Features (34)
- System voices and audio from text (v2026.8.24) — save voices (OpenAI, ElevenLabs, or Minimax) and generate audio in chat; the script stays as transcription on the same message
- Run an AI Agent on a message (v2026.8.23) — message menu runs the prompt without a flow, using only that message
- One-off message on a pending chat (v2026.8.22) — button to send a message without taking over; the input opens only after the click
- Messages and customer data on the AI Agent (v2026.8.21) — history limit and which profile fields go to the model, with optional masking
- Create or continue chat from the AI Agent (v2026.8.20) — collect data in the conversation and open (or reuse) the chat on the channel, with flow, funnel, and tags
contactfield on the create-chat API (v2026.8.19) — one field; type inferred from the channel; old format still valid- Cash payment receipt (v2026.8.18) — settle the installment, post to the cash register, and print or download a PDF proof
- Unread messages in custom quick filters (v2026.8.17) — store “unread only” on the shortcut, combined with assignee, team, or channel
- Bulk team adjustment (v2026.8.16) — change only the responsible team of several chats, without notification or status change
- Reopen the chat after closing (v2026.8.15) — minute window to return to the same ticket instead of opening another
- Filters by customer custom fields (v2026.8.14) — select, multi-select, date, and date/time in the queue, report, and quick filters
- Custom field columns in the report (v2026.8.14) — all customer fields as checks in the attendance export
- Notifications per WhatsApp group (v2026.8.13) — each user mutes push and sound for a group, without losing the list
- Empty or move customers from a stage (v2026.8.12) — column menu removes from the funnel or moves the batch to another stage
- Task templates (v2026.8.11) — per-project draft fills title, relative due date, assignees, and checklist
- Templates in automations and macros (v2026.8.11) — create a task from the draft; condition by template
- Optional list columns (v2026.8.11) — customer, stage, labels, and checklist; refresh button
- Protection against WhatsApp new-contact blocks on WAHA (v2026.8.10) — amber badge, warm chats continue, campaign pauses
- Signature on AI Agent send (v2026.8.9) — header or footer in metadata, without the model copying the text
- Origin channel and conditions on the AI Agent (v2026.8.8) — channel identifier in context, if/else in the prompt, conditional extras and ready-made tools
- Expanded editor for long messages (v2026.8.7) — larger field with formatting and AI; full screen on mobile
- Restrict a channel by team (v2026.8.6) — start a conversation only with the teams marked on the channel
- Online / Away status (v2026.8.5) — pause support, leave rotation, optional automatic message
- Customer macros (v2026.8.4) — buttons on the profile: actions, visibility, and ask on click
- Lead or client kind (v2026.8.4) — list filter and macro conditions/actions
- Real schedule and 44h load (v2026.8.3) — clock-in/lunch/clock-out times and 1 weekly overtime hour on close
- Hour bank on period close (v2026.8.3) — configurable policy (offset, bank, or pay OT)
- HR settings and 4 punches (v2026.8.3) — org settings, daily table with lunch punches and lateness
- Teams when inviting a user (v2026.8.2) — select and suggest teams in the same invite step
- Connections hub as the main path (v2026.8.1) — Meta Lead Ads centered in UTM
- Lead attribution by ad (v2026.8.1) — lead and customer tied to the ad, not the campaign
- Leads and customers per ad (v2026.8.1) — paginated pages from the ads list
- Instant Forms without campaign mapping (v2026.8.1) — fields and actions only; ad comes with the lead
- Pixels on the ad account (v2026.8.1) — sync and CAPI token at Ad Account level
Fixes (5)
- WhatsApp funnel conversion without a registered ad (v2026.8.14) — Meta event goes through with the official channel and click identifier
- Enter on mobile sent the message (v2026.8.7) — Enter inserts a new line; send with the button
- Empty space in the AI improve modal (v2026.8.7) — height follows the content on desktop
- Customer not found when changing stage (v2026.8.4) — funnel stage updates work again
- Overtime showing as zero on a 9-hour day (v2026.8.3) — 8:00–12:00 / 13:30–18:30 now yields 1 overtime hour per week