v2025.11.9
Release date: November 17, 2025
✨ New Feature
Duplicate Customer Blocking
System now automatically detects and blocks duplicate customer creation.
How does it work?
When trying to create a customer with data that already exists:
- System checks for existing records
- If duplicate found, shows alert
- Option to view existing customer
- Or merge data into existing
Detection criteria:
| Field | Detection |
|---|---|
| Phone | ✅ Exact (ignores formatting) |
| ✅ Exact (case insensitive) | |
| ✅ Exact (normalized) |
What happens if duplicate is found?
- 🚫 New creation is blocked
- 🔗 Link to existing record shown
- 🔄 Option to merge data
- ✏️ Option to update existing
⚠️ Attention
Automatic merge can be disabled in Settings → Customers → "Allow duplicates".
🎯 Benefits
- ✅ Clean customer base
- ✅ No split histories
- ✅ More accurate reports
- ✅ Better customer experience