v2026.2.5
Release date: February 12, 2026
✨ New Features
Fallback Integration for AI Agents
Configure a backup OpenAI integration so your AI Agents continue working automatically, even when Interflow credits run out. Ensure continuity in service without interruptions!
What is it for?
- Guaranteed continuity: Your AI agents never stop working due to lack of credits
- Automatic transition: When Interflow credits run out, the system automatically uses your OpenAI API
- Cost control: You decide when to use Interflow credits or your own OpenAI account
- No lost conversations: Important conversations are not interrupted due to lack of balance
How to use?
1. Create OpenAI Integration (if you don't have one yet)
- In the left menu, click on "Settings" ⚙️
- Click on the "Integrations" tab
- Locate the "OpenAI" section and click "Add"
- Fill in:
- Name: e.g., "OpenAI - Main Fallback"
- API Key: Paste your OpenAI key
- Get it at: https://platform.openai.com/api-keys
- Click "Save"
2. Configure Fallback in AI Agent
- In the left menu, click on "AI Agents" 🤖
- Click "Edit" on the desired agent
- Go to the "Advanced" tab
- In the "Fallback Integration" section (blue background), select your OpenAI integration
- Click "Save"
How does it work?
Normal Scenario (With Credits):
Client sends message
↓
Agent checks Interflow credits
↓
✅ Credits available
↓
Uses Interflow (included in plan)
↓
Responds to clientFallback Scenario (No Credits):
Client sends message
↓
Agent checks Interflow credits
↓
❌ Credits exhausted
↓
🔄 Activates fallback integration
↓
Uses your OpenAI API
↓
Responds to client normally🔧 Improvements
Configuration Interface
- Highlighted visual: Fallback section with blue background for easy identification
- Clear instructions: Description explaining when fallback will be used
- Intuitive selection: Lists all available OpenAI integrations
- Remove option: Ability to not configure fallback
Alert System
- Activation notification: You are alerted when fallback is used
- Detailed logs: Complete record of when each integration was used
- Monitoring: Track which credit source is being used
Performance
- Optimized query: Fallback is only queried when necessary (credits exhausted)
- Instant transition: Automatic switch without noticeable delay
- Zero overhead: Does not add latency to normal executions
🎯 Benefits
- ✅ No interruptions: Continuous service even without Interflow credits
- ✅ Automatic: Transparent transition, no manual intervention needed
- ✅ Flexible: Configure fallback only on critical agents
- ✅ Secure: Encrypted and protected API keys
- ✅ Economical: Use Interflow credits first, then your API
- ✅ Visibility: Know exactly when and which integration was used
🔒 Security
- Encryption: All API keys are encrypted in the database
- Privacy: Your keys are never exposed in the interface
- Control: Only you have access to your integrations
- Revocation: You can revoke keys at any time on OpenAI
📊 Use Cases
1. 24/7 Critical Support
Configure fallback on urgent technical support agents to ensure there's always a response, regardless of time or available balance.
2. Demand Peaks
During special events or promotions, when service volume increases dramatically, fallback ensures additional capacity.
3. Transition Period
When migrating from Interflow credits to using your own API, configure fallback for a smooth transition.
💡 Tip
Configure fallback preventively, don't wait for credits to run out! This ensures there will never be an interruption in service, even in unexpected situations.
⚠️ Warning
Fallback is only used when Interflow credits run out. During normal use, you continue consuming the credits included in your plan, which generally have better cost-effectiveness.
📚 Documentation
For more information on how to configure and use fallback integration, see: