v2025.10.4

Release date: October 30, 2025

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✨ New Features

Multi-Team Chat Filter

You can now filter conversations by multiple teams simultaneously.

How to use in the side panel?

1. Open Chats → Filters
2. Locate the "Teams" section
3. Click on the chips of desired teams
4. Selected teams are highlighted with ✅

Behavior:

• None selected: Shows all
• One or more: Shows only from chosen teams
• Counter: Shows how many are selected (e.g.: Teams (3))

Create custom quick filter:

1. Click ⚙️ in the filter bar
2. Duplicate an existing filter
3. Edit criteria → Select multiple teams
4. Customize name, icon and color
5. Save

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Advanced Customer Reports

Report generator with custom groupings and subdivisions.

How to create?

1. In Customers → click "Advanced Reports" 📊
2. Click "New Configuration"
3. Follow the 5-step wizard:
   • Step 1: Upload JSON (export from customer list)
   • Step 2: Configure groupings (e.g.: by Source, Status)
   • Step 3: Configure total column
   • Step 4: Configure subdivisions (e.g.: reasons for not buying)
   • Step 5: Review and save

Features:

• Smart normalization (unifies variations)
• Real-time preview
• CSV export
• Reusable saved templates

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🎯 Benefits

• ✅ Consolidated view of multiple teams
• ✅ Fewer clicks to filter
• ✅ Segmented customer analysis
• ✅ Export to Excel/Sheets