Multi-Channel Support
WhatsApp, Instagram, Facebook, and Email in one inbox — with tags, bulk sends, and shortcuts.
View feature
InterflowOfficial Documentation
Complete multi-channel customer service and CRM platform for your business
Skip to content
Quick Start
Follow these steps to start using Interflow:
- Create your account - Go to app.interflow.chat/signup and register
- Set up your organization - Add your company information
- Connect a channel - Integrate WhatsApp, Instagram, or another channel
- Invite your team - Add members and define permissions
- Start serving - Receive and manage conversations
See complete introduction guide
Explore the modules
Documentation aligned with the platform guides. Use the left menu or start here:
| Area | Guide |
|---|---|
| Channels | WhatsApp, Instagram, Facebook, Email, and templates |
| Chat & support | Inbox, tags, bulk messages, shortcuts, and text enhancer |
| Flows · AI Agents | Visual automation and AI tools |
| CRM · Funnels | Customers and sales funnels |
| Tasks | Projects, templates, My Tasks, and automations |
| Schedule | Calendar, reminders, silent flows, and booking |
| Dashboard · Reports | Widgets and metrics |
| Documents · HR | Templates and time clock |
| Financial · Billing · POS | Commercial operations |
| API · Features | Technical reference and feature overview |
Supported Channels
| Channel | Status | Features |
|---|---|---|
| WhatsApp Business API | Available | Messages, media, templates, catalogs |
| WhatsApp (WAHA) | Available | Messages, media, groups |
| Instagram Direct | Available | Messages, stories, media |
| Facebook Messenger | Available | Messages, media, automation |
| Email (IMAP/SMTP) | Available | Send, receive, attachments |
| Telegram | Coming soon | - |
| SMS | Coming soon | - |
Videos and Tutorials
UNDER CONSTRUCTION
Tutorial videos area in development. Coming soon:
- Introduction video - Get to know the platform
- Channel configuration - Step-by-step integration
- Flow builder - How to create automations
- Team management - Setting up permissions
Technologies
Interflow is built with modern and robust technologies:
| Frontend | Backend | Infrastructure |
|---|---|---|
| React 18 | Node.js | Supabase |
| TypeScript | Express.js | PostgreSQL |
| Vite | WebSocket | Docker |
| Tailwind CSS | Redis | Kubernetes |
| ReactFlow | Bull Queue | AWS |
Support
Need help? We have several support options:
- Email: suporte@interflow.chat
- Chat: Available on the platform
- Documentation: You're here!
Documentation Under Update
IMPORTANT NOTICE
This documentation is in a phase of continuous update. New sections and content are being added regularly.
If you find any outdated information or have questions, please contact us through support.