Features
Interflow brings customer support, automation, CRM, operations, and management together in one integrated platform. This section covers each module at the product level — what it solves, who it's for, and how it connects to the rest of the platform.
Use the left menu to browse by area, or the table below to jump straight to the feature you need.
Overview
| Feature | What it does |
|---|---|
| Multichannel Support | WhatsApp, Instagram, Facebook, and Email in one inbox |
| Chat & Support | Inbox, tags, bulk messaging, shortcuts, and internal chat |
| Automation & AI | Visual flows, AI agents, and integrations |
| CRM & Customers | Profiles, custom fields, and Kanban funnels |
| Tasks | Projects, visual board, My Tasks, and automations |
| Schedule | Calendar, reminders, silent flows, and booking |
| HR / Time Tracking | Time clock, geofence, hour bank, and payroll |
| Documents | Templates with variables and conditionals |
| Financial | Revenue, expenses, cash registers, and categories |
| Billing | Contracts, installments, splits, and Asaas |
| POS | Sales, products, orders, inventory, and tables |
| UTM | Campaigns, leads, forms, and pixels |
| Medical (EMR) | Patients, appointments, records, and prescriptions |
| Reports | Volume by agent/team and exports |
| Partner Portal | Organizations, plans, commissions, and wallet |
| Security & API | Granular permissions and API keys |
Where to start?
If you're setting up the platform for the first time, start with the Quick Start Guide. Each feature page below links to the Guides with detailed setup and usage steps.