Skip to content

v2026.5.6

Release date: May 29, 2026


✨ New Features

Bulk Customer Deletion with Option to Delete Associated Chats

When deleting multiple customers at once, administrators and owners can now choose to also delete all chats linked to those customers in a single operation.

What is it for?

Previously, it was impossible to delete a customer that had any recorded conversation — the system blocked the operation with a "chats in progress" warning. Now, users with an admin or owner role can check an option to remove the chats before deleting the customers, without having to manually delete each conversation first.

How to use?

  1. Go to Customers and select the desired customers using the checkboxes
  2. Click Delete selected
  3. In the confirmation modal, check the option "Also delete all linked chats" (visible only to admins and owners)
  4. Confirm the deletion

⚠️ Messages, files, and flow sessions from all chats of the selected customers will be permanently deleted.

What gets deleted along with the chats?

  • All messages in the conversations
  • Files and attachments (queued for asynchronous deletion)
  • Flow sessions (flow_sessions) linked to the chats
  • POS order records are kept (only the link to the chat is removed)

Items Per Page Selector in the Customer List

The customer list now allows you to choose how many customers to display per page: 10 (default) or 50.

How to use?

  • At the bottom of the customer list, next to the pagination info, select 10 per page or 50 per page from the dropdown
  • The list reloads automatically and returns to the first page when the value is changed

🎯 Benefits

  • ✅ Complete customer deletion without having to manually remove conversations first
  • ✅ Files and attachments safely removed via asynchronous queue
  • ✅ Permission control — the option to delete chats is visible only to admins and owners
  • ✅ More flexibility in the customer list with the option to display 50 records per page

Documentation constantly being updated