v2026.10.5
Release date: October 1, 2026
New Features
Meeting link on the appointment
The agent creates or pastes the meeting link on the appointment itself. The address is saved and can go out in the customer conversation.
What it is for
- Start a video call without leaving the schedule
- Keep the link on the booking to open or copy later
- Reuse the same link in schedule reminders
How to use
- On the schedule, pick Google Calendar for this schedule if Meet should be created on that account. Create Google Meet when the appointment is created only shows when that account is selected
- On a saved appointment, open Create meeting link. If the schedule has Google Calendar, Create Meet creates the meeting, stores the link, and sends it in the linked conversation
- Without that account, the same menu offers Google Meet, Zoom, Teams, or other. The tool opens in a tab and the field takes the pasted URL
- After pasting, use Save and send or Save only, without sending the message. Without a linked conversation, the link stays saved so you can copy it
- In schedule message templates, use
for the address
Editing or rescheduling does not create another meeting.
Guide: Schedule — Meeting link
Benefits
- The customer gets the right link in the conversation, without a separate meeting setup
- You can store only the address when the message should not go out yet
- Later reminders can repeat the same address