Change Return Date
Reschedules the customer's automatic follow-up.
Configuration:
- Select the return Flow
- Select the return starting Node
- Save
When to use:
- Customer mentions future date ("Call me next week")
- Customer can't talk now ("I'm busy")
- Follow-up rescheduling
Usage example:
text
Customer: Not now, call me Thursday
AI: No problem! I'll get in touch on Thursday.
Have a great day!
[System: Follow-up rescheduled for Thursday]