January 2026
Updates for January 2026.
Versions
| Version | Date | Highlights |
|---|---|---|
| 2026.1.2 | 01/21 | Granular CRM access control, Customer query by permission |
| 2026.1.1 | 01/20 | Official WhatsApp Templates in bulk messaging, Flows triggered on any message |
Monthly Summary
✨ New Features (4)
- Granular CRM access control - Complete permissions system for agents to view only their customers in CRM
- Customer query by user permission - Agents with
agent_limitedview only their customers across all modules - Official WhatsApp Templates in bulk messaging - Send pre-approved templates to multiple contacts
- Flows triggered on any message - Create intelligent automations based on keywords throughout the conversation
📝 Total
2 releases with 4 features this month!