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InterflowOfficial Documentation

Complete multi-channel customer service and CRM platform for your business

Interflow

⚠️ Documentation Under Update

IMPORTANT NOTICE

This documentation is in a phase of continuous update. New sections and content are being added regularly.

If you find any outdated information or have questions, please contact us through support.


🚀 Quick Start

Follow these steps to start using Interflow:

  1. Create your account - Go to app.interflow.chat/signup and register
  2. Set up your organization - Add your company information
  3. Connect a channel - Integrate WhatsApp, Instagram, or another channel
  4. Invite your team - Add members and define permissions
  5. Start serving - Receive and manage conversations

➡️ See complete introduction guide


📱 Supported Channels

ChannelStatusFeatures
WhatsApp Business API✅ AvailableMessages, media, templates, catalogs
WhatsApp (WAHA)✅ AvailableMessages, media, groups
Instagram Direct✅ AvailableMessages, stories, media
Facebook Messenger✅ AvailableMessages, media, automation
Email (IMAP/SMTP)✅ AvailableSend, receive, attachments
Telegram🔜 Coming soon-
SMS🔜 Coming soon-

🎬 Videos and Tutorials

UNDER CONSTRUCTION

Tutorial videos area in development. Coming soon:

  • Introduction video - Get to know the platform
  • Channel configuration - Step-by-step integration
  • Flow builder - How to create automations
  • Team management - Setting up permissions

📸 Platform Screenshots

UNDER CONSTRUCTION

Screenshot gallery in development. Soon you'll see:

  • Chat interface
  • Flow builder
  • Reports dashboard
  • CRM and sales funnels
  • Financial module
💬

Chat Interface

🔧

Flow Builder

📊

Dashboard


💻 Technologies

Interflow is built with modern and robust technologies:

FrontendBackendInfrastructure
React 18Node.jsSupabase
TypeScriptExpress.jsPostgreSQL
ViteWebSocketDocker
Tailwind CSSRedisKubernetes
ReactFlowBull QueueAWS

📞 Support

Need help? We have several support options:

  • 📧 Email: suporte@interflow.chat
  • 💬 Chat: Available on the platform
  • 📖 Documentation: You're here!

Documentation constantly being updated